NHTSA Complaint #10233988 — 2003 FORD FOCUS ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10233988
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	July 10, 2008
Date Filed	July 11, 2008
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

I WAS GETTING INTO MY CAR AND SUDDENLY THE KEY WOULD GO INTO THE IGNITION BUT WOULD NOT TURN. I CALLED A LOCKSMITH AND I SOON AS THEY HEARD THAT IT WAS A FORD FOCUS THEY DIDN'T WANT TO SO ANYTHING BECAUSE THEY STATED THAT THIS IS A DEALERSHIP PROBLEM AND THEY HAD TO HELP ME. THEY STATED THAT THIS PROBLEM WAS VERY COMMON WITH MY TYPE OF VEHICLE AND THAT I SHOULD CHECK TO SEE IF THERE WAS A RECALL FOR IT SINCE IT IS A SAFETY ISSUE. WHEN I CALLED THE DEALERSHIP THE PERSON ON THE PHONE STATED THAT THEY NEEDED TO CHECK THE VEHICLE AND JUST TO LOOK AT IT THEY WOULD CHARGE ME A FEE OF $87.00 TO TELL ME THAT THE KEY DOESN'T TURN. AFTER THAT THEY STATED THAT THEY WOULD GIVE ME AN ESTIMATE AS TO HOW MUCH I WOULD HAVE TO PAY TO GET IT FIXED. NOTHING HAS BEEN DONE YET TO CORRECT THE PROBLEM AS I FEEL THAT IT IS COMPLETELY RIDICULOUS THAT THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY PARTS. *TR

Related Complaints for the 2003 FORD FOCUS

Other ELECTRICAL SYSTEM:IGNITION Complaints

#11062430 — January 12, 2018 — TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED. THE FAILURE RECUR...

#10924347 — November 4, 2016 — THE SUB FRAME BROKE WHILE DRIVING THE CAR. ENTIRE SUB FRAME HAD TO BE REPLACED. ALMOST CAUSED AN ACCIDENT. STRUTS HAD...

#10637173 — September 18, 2014 — TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE EXTERIOR AND INTERIOR LIGHTING FLASHED INTE...

#10560327 — January 17, 2014 — KEY WILL NOT TURN IN IGNITION. *TR

#10545276 — September 25, 2013 — THE IGNITION HAS GONE OUT ON MY 2003 FORD FOCUS. I ATTEMPT TO TURN THE KEY AND IT SEEMS LOCKED. I ATTEMPT TO TURN THE...

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