NHTSA Complaint #10233987 — 2004 HONDA CR-V

THE A/C WENT KAPUT ON MY 2004 HONDA CRV. HENDRICK HONDA OF CHARLESTON TOLD ME THE ENTIRE SYSTEM WAS CONTAMINATED AND NEEDED TO BE REPLACED IN THE BALLPARK OF $3000. MY CAR HAS 40,000 MILES ON IT AND I HAVE LEARNED OF A LITANY OF THE SAME PROBLEM WITH OTHER 2001-2004 HONDA CRVS. I'VE ALSO LEARNED THAT THE CRV AIR CONDITIONING SYSTEM HAS BEEN REDESIGNED FOR MODELS AFTER '04. I CONTACTED AMERICAN HONDA AND RECEIVED A CASE NUMBER WHICH I SHARED WITH MY SERVICE REPRESENTATIVE. HE SAID "I WISH YOU HADN'T DONE THAT BECAUSE I COULD HAVE GOT THINGS GOING FASTER." THIS IS NEITHER HERE NOR THERE, BUT I DID GET THE SENSE I DID THE CORRECT MOVE. HENDRICK HONDA OF CHARLESTON SAYS THEY CAN FIX IT NO PROBLEM, BUT I DON'T WANT TO BE ON THE HOOK FOR A MAJOR REPAIR ON A CAR THAT ISN'T THAT OLD WITH FEW MILES. I'M NOT LOOKING TO CAUSE A STINK... I JUST WANT THE CAR FIXED. OTHER THAN THIS, IT'S A BANG-UP VEHICLE. THANK YOU FOR YOUR TIME. *TR