NHTSA Complaint #10233865 — 2000 AUDI A6 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10233865
Vehicle	2000 AUDI A6
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	June 1, 2007
Date Filed	July 11, 2008
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2000 AUDI A6. THE INSTRUMENT PANEL FAILED. THE CONTACT PURCHASED THE VEHICLE IN 2007 AND THE LIGHTS ON THE INSTRUMENT PANEL HAVE NEVER COMPLETELY WORKED. WHEN IT IS COLD OUTSIDE, THE LIGHTS ILLUMINATE BRIGHT ENOUGH TO BE VISIBLE. IN WARM TEMPERATURES, THE LIGHTS WERE VERY LOW AND VERY DIM. THE DEALER HAS NOT BEEN INSPECTED BY THE DEALER. THE CONTACT WAS INFORMED THAT IN ORDER TO HAVE IT REPAIRED, HE WOULD NEED TO REPLACE THE ENTIRE INSTRUMENT PANEL CLUSTER. WHEN THE LIGHTS ARE DIM, HE IS UNABLE TO SEE WHAT GEAR THE VEHICLE IS IN OR DETECT IF THERE WAS A POSSIBLE FAILURE WITH THE ENGINE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 97,000. UPDATED 07/29/08 *BF THE CONSUMER STATED THE SCRREN WAS NOT VISIBLE. UPDATED 07/31/08. *JB

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