NHTSA Complaint #10233846 — 2002 CHRYSLER SEBRING SUSPENSION:REAR

Complaint Details

ODI Number	10233846
Vehicle	2002 CHRYSLER SEBRING
Component	SUSPENSION:REAR
Date of Incident	July 9, 2008
Date Filed	July 10, 2008
Mileage	90,049 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WAS DRIVING HOME AND HEAR LOUD NOISE GOT OUT AND CHECKED AND FOUND THAT THE STRUT BRACKET HAD BROKEN ON THE REAR OF MY 2002 CHRYSLER SEABRING. I GOT HOME AND CALLED THE DEALER TO GET A NEW ONE THEY TOLD ME THAT THE PART WAS ON BACKORDER AND THAT THERE WAS AROUND 8000 ON BACKORDER SO I CALLED CHRYSLER AND ASKED WHY THEY HAVEN'T RECALLED THIS PART YET WITH 8000 PARTS NEEDED THERE MUST BE A PROBLEM WITH THIS PART. THEY TOLD ME THAT THERE WASN'T ANY OF THESE PARTS IN THE USA. NOW WHY IS THIS? THIS PART IS KNOWN TO GO BAD THEY TOLD ME. THEN WHY CAN'T THEY ISSUE A RECALL AND GET THESE PARTS MADE SO THESE CARS CAN BE FIXED.

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