NHTSA Complaint #10233665 — 2006 SATURN VUE

SATURN VUE 6 CYLINDER,SINCE WE BOUGHT IT KEY IS HARD TO TURN. ONCE ALMOST HAD TO STAY OVERNIGHT ON WAY HOME FROM VACATION, BECAUSE CAR WOULDN'T START. WAS UNDER WARRANTY SO THEY SUPPOSEDLY CHANGED THE CYLINDER. I WAS ABLE TO START CAR, BUT NOBODY ELSE CAN. MENTIONED IT AGAIN TO DEALERSHIP AND THEY GAVE ME NEW KEYS, SEVERAL TIMES. THIS PAST WEEKEND MY SON BORROWED THE CAR AND HAD LOTS OF TROUBLE TURNING THE KEY, SO TOOK THE CAR IN TO SATURN AGAIN AND HE SAID THE KEY WAS WORN AND AFTER WE KIND OF ARGUED ABOUT IT, HE ADMITTED IT WAS A VERY COMMON PROBLEM OF SATURN. WENT IN ON INTERNET AND FOUND IT IS MORE THAN COMMON. DON'T KNOW WHAT DEALER WILL DO FOR ME, I JUST HAVE 3000 MILES LEFT ON WARRANTY, BUT I LEFT CAR THERE, BECAUSE LAST WEEK I ALSO TOOK IT IN FOR A GRINDING METAL SOUND AND WAS TOLD IT WAS THE TIMING BELT, WHICH THEY CHANGED, BUT WITHIN TWO DAYS THE SOUND WAS BACK, SO I LEFT IT THERE HOPING AGAINST ALL ODDS THAT THEY WILL TRULY FIX IT. THERE REALLY SHOULD BE A RECALL FOR THE IGNITION KEY PROBLEM, SINCE IN 1 1/2 YEARS TIME THEY HAVEN'T BEEN ABLE TO FIX IT RIGHT. THE MECHANIC ACTUALLY INDICATED IT COULD NOT BE FIXED, BECAUSE THERE IS A DESIGN FLAW. *TR