NHTSA Complaint #10233631 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number	10233631
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	May 1, 2008
Date Filed	July 9, 2008
Mileage	44,991 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

THIS WINTER I NOTICED A HISSING SOUND COMING FROM ONE OF THE STRUTS THAT LIFTS THE HATCH TO MY 2005 TOYOTA SIENNA. THEN, SEVERAL DAYS LATER, THE HATCH OPENED AND THEN SLAMMED DOWN ON MY HEAD AND CONTINUED TO DROP. FROM THEN ON, THE HATCH OPENS WHEN THE BUTTON IS PUSHED BUT DOES NOT STAY OPEN ON ITS OWN, BUT INSTEAD DROPS ON THE HEAD OF ANYONE IN THE WAY. VERY DANGEROUS. THE HATCH IS CRUSHINGLY HEAVY. VAN IS LESS THAN 3 YEARS OLD, BUT OUT OF WARRANTY BECAUSE IT'S PAST MILEAGE CUT OFF. IS A HATCH EVEN AFFECTED BY MILEAGE?! TOYOTA REPAIR COSTS ABOUT $600!! THIS IS A SAFETY ISSUE AND HAS HAPPENED TO MANY TOYOTA SIENNAS. TOYOTA SHOULD STEP UP AND RECALL! *TR

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