NHTSA Complaint #10233621 — 2000 HYUNDAI SONATA

WHEN I WAS AT THE GRADE SCHOOL PICKING UP MY DAUGHTER, THE CAR STARTED TO LURCH AND THEN STOPPED. I GOT OUT AND THE FRONT TIRE ON THE PASSENGER SIDE WAS TWISTED TO THE SIDE. THE RIGHT AXLE HAD BLOWN OUT. I COULD NO LONGER DRIVE THE CAR. I WAS IN THE PROCESS OF MOVING BACK TO ILLINOIS AT THE END OF MAY I HAD TO RENT A CAR DOLLY TO TOW THE CAR BEHIND THE U-HAUL. UPON TAKING IT TO OUR AUTOMOTIVE REPAIR SHOP, HE CALLED US THE NEXT DAY TO SAY THAT THE FRONT RIGHT FRAME CRADLE HAD RUSTED IN HALF. WE WENT TO TAKE A LOOK AND YES IT WAS RUSTED THROUGH THE CRADLE WITH A SPOT THE SIZE OF AN ORANGE THE FRAME HAD BROKEN IN HALF. WE HAVE FINALLY GOTTEN TO THE HYUNDAI DEALER. THEY HAVE SAID THAT THEY WILL FIX THE AXLE AND THE FRAME. BUT THE 2 FRONT TIRES ARE NOW NOT ANY GOOD 1 OF WHICH WAS NEW, THEY WILL NOT REPLACE EITHER OF THEM. THEY SAID THAT TIRE DEALER THAT PUT THE NEW ONE ON SHOULD OF NOTICED THE PROBLEM AND SO IT IS THEIR FAULT. ALSO WHEN THE TOW TRUCK WENT TO PULL THE CAR UP ON THE FLAT BED THE FRONT RIGHT TIRE GAVE WAY AND BENT UNDER THE CAR IN THE PROCESS DOING DAMAGE TO THE FRONT FENDER, THIS ALSO HYUNDAI SAID THAT IT WAS THE FAULT OF THE TOW TRUCK DRIVER AND THAT THEY WOULD NOT PAY TO FIXED IT. AS OF TODAY JULY 9, 2008 I AM NOT SURE WHAT IS GOING TO BE FIXED OR NOT. *TR