NHTSA Complaint #10233460 — 2002 HYUNDAI SANTA FE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10233460
Vehicle	2002 HYUNDAI SANTA FE
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 30, 2008
Date Filed	July 7, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THERE WERE NO EVENTS LEADING UP TO THE FAILURE. IT WAS SUDDEN, AND CAUSED COMPLETE SHUT DOWN OF THE ENGINE ON A BUSY HIGHWAY DURING A BUSY TIME OF DAY. WE WERE TOLD BY HYUNDAI THAT THE 6 CYLINDER HAS A RECALL AGAINST THE CRANKSHAFT POSITION SENSOR, BUT THE 4 CYLINDER WHICH WE OWN DON'T HAVE THE RECALL, YET THE SAME PART FAILED CAUSING THE SAME ENGINE SHUTDOWN. I SEE THE 6 CYLINDER RECALL ON YOU WEBSITE. SO FAR, AS OF THE TIME OF WRITING THIS EMAIL AND A WEEK OF THE CAR IN THE HYUNDAI DEALERSHIP, THERE HAS BEEN NO REPAIR, AND MY MOM IS STILL WITHOUT A CAR. THEY ARE MAKING HER PAY THE LABOR CHARGE FOR THE REPAIR, AND CONTINUE WITH EXCUSES AS TO WHY THE CAR HASN'T BEEN FIXED YET. *TR

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