NHTSA Complaint #10233404 — 2005 FORD FIVE HUNDRED

TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ACCELERATED TO SWITCH LANES; HOWEVER, THE GEARS WOULD NOT SHIFT. HE HEARD A LOUD, BANGING NOISE UNDER THE HOOD OF THE VEHICLE AND IT BEGAN TO JERK. THE CONTACT WAS FORCED TO REMAIN AT THE SPEED HE WAS TRAVELING BEFORE ATTEMPTING TO ACCELERATE. THE SAME FAILURE RECURRED THREE DAYS LATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS DOWNSHIFTING FAILURE, AND RECOMMENDED THAT THE TRANSMISSION BE REPLACED. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,100 AND CURRENT MILEAGE WAS 42,000.