NHTSA Complaint #10233209 — 1998 FORD F-150

ONE DAY MY 1998 FORD F-150 WITH ONLY 37,000 MILES (I AM THE ORIGINAL OWNER)WAS WORKING JUST FINE. SEVERAL DAYS LATER I GET INTO THE TRUCK AND I NOTICED THE ELECTRIC WINDOWS WOULDN'T GO DOWN,I ASSUMED IT WAS A FUSE. NO LUCK ON THAT, ALL FUSES GOOD EXCEPT THE LIGHTER FUSE,WHICH I DON'T USE. WHEN I GOT TO MY DESTINATION I COULDN'T GET IT INTO 4-WHEEL DRIVE. WHEN I WAS GETTING READY TO LEAVE I COULDN'T GET THE WINDSHIELD WIPERS ON WHEN IT WAS RAINING. I HAD NO CHOICE BUT TO DRIVE 30 MILES HOME WITH NO WIPERS IN THE RAIN,EXTREMELY HARD TO SEE TO DRIVE AND VERY DANGEROUS. I FOUND INFO ON THE INTERNET THAT POINTED TO THE GENERIC ELECTRONIC MODULE. A LOT OF OTHER PEOPLE WERE COMPLAINING OF THE SAME PROBLEM AND WORSE ON A ONLINE FORUM. THIS PROBLEM GOES BACK TO 1994 WHEN FORD FIRST STARTED USING THIS DEVICE. I ENDED UP PAYING $600.00 FOR THE DEALER TO REPLACE THE GEM THAT WAS OBVIOUSLY DEFECTIVE FROM THE START,NOT TO MENTION THE DANGER OF DRIVING IN THE RAIN WITH NO WIPERS. FORD HAS A RECALL ON THE 99 ON UP 250 AND 350 WITH THE SAME DEVICE,BUT THEY WOULDN'T HONOR THIS ON THE 98. THEY HAVE DECIDED TO RETOOL THE DEVICE BY TAKING THE 4-WHEEL DRIVE CONTROL OUT OF THIS DEVICE AS A STAND ALONE CONTROL. I FEEL FORD SHOULD HAVE REPLACED THIS AT THEIR EXPENSE IN LIGHT OF ALL THE PROBLEMS THIS HAS CAUSED. SOME HAVE REPORTED THAT THEIR TRUCKS HAVE JUMPED INTO 4-LOW WHILE DRIVING ON THE ROAD,OTHERS HAVE SAID THAT THEY CAN'T DISENGAGE 4-WHEEL AFTER USING THE FEATURE OFF ROAD. *TR