NHTSA Complaint #10233152 — 1999 FLEETWOOD PROWLER

LAST OCTOBER I WAS TOWING MY RV HOME FROM THE LAST CAMP OUTING FOR THE SEASON USING MY DOMETIC REFRIGERATOR ON LP GAS NOT KNOWING ABOUT THE RECALL ON THIS UNIT. DURING THIS TRIP HOME AT SOME POINT LP GAS RUN OUT OF GAS. LUCKY FOR MY FAMILY & I BECAUSE THE REFRIGERATOR UNIT FAILED. AT THIS I DID NOT KNOW THE UNIT HAD FAILED. IN DECEMBER OF 2007 I RECEIVED A RECALL LETTER FROM FLEETWOOD, AT THIS TIME THE RV WAS WINTERIZED . I DECIDED TO TAKE MY RV INTO A SERVICE CENTER [ ALL AMERICAN COACH] IN THE SPRING TO HAVE THE RECALL PART REPLACED ON THE REFRIGERATOR. ALL AMERICAN COACH INFORMED ME THAT THE THEY COULD NOT PUT ON THE SBH KIT TO REPAIR THE REFRIGERATOR BECAUSE THE AMMONIA COOLANT HAD ALREADY LEAKED OUT. DOMETIC WILL NOT REPLACE OR REIMBURSE ME IN ANYWAY. HAD I GOT THIS RECALLED SOONER I COULD HAVE SAVED THIS UNIT. WHAT REALLY MAKES ME MAD IS, LASTED WEEK I RECEIVED A RECALL LETTER FOR THE SAME RECALL FORM STERICYCLE VIA UPS GROUND. THANKS MARK GEISLER *TR