NHTSA Complaint #10233060 — 2006 FORD FREESTYLE

TL*THE CONTACT OWNS A 2006 FORD FREESTYLE. THE VEHICLE JERKED FORWARD WHEN THE CONTACT ATTEMPTED TO PLACE IT INTO GEAR. AFTERWARDS, THE ENGINE SPUTTERED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE THROTTLE BODY UNIT WAS THE CAUSE OF THE FAILURE. SINCE THE VEHICLE WAS OUT OF WARRANTY, THE DEALER ONLY CHARGED HER $142 FOR THE REPAIR. THE CONTACT ASKED THE DEALER IF THE VEHICLE WAS SAFE TO DRIVE AND WAS INFORMED THAT IT MAY NOT START. MOST RECENTLY, SHE WAS INFORMED THAT THE THROTTLE COULD STICK AND SHE MAY BE UNABLE TO STOP THE VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO DEALER IN THE UNITED STATES THAT HAD THE PART REQUIRED FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 36,935. UPDATED 09/16/08 *BF UPDATED 09/18/08. *JB