NHTSA Complaint #10232945 — 2009 DUTCHMEN N TENSE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10232945
Vehicle 2009 DUTCHMEN N TENSE
Component SUSPENSION
Date of Incident
Date Filed
Mileage 1 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

NEWLY PURCHASED 2009 ECLIPSE MILAN 25 RKS TRAVEL TRAILER, 30 FOOT LONG THAT HAD BEEN PULLED ONLY 45 MILES HOME FROM DEALERSHIP HAD THE FRAME BOUNCING UP AND DOWN ON THE TIRE CREATING TRAILER SWAY AND ALL FOUR TIRES HAD BEEN HITTING AND RUBBING THE FRAME OF THE TRAILER. MANUFACTURER CLAIMED ONLY A FEW TRAILERS HAD BEEN MADE WRONG, BUT I CAN TELL BY LOOKING A PICTURES ON THE INTERNET OTHER 25RKS ARE ALSO TOO LOW TO THE GROUND. THE DEALERSHIP WHERE I PURCHASED IT HAD TWO MORE IDENTICALLY DANGEROUS TRAILERS. THE MANUFACTURE REPLACED AN UNDERSLUNG AXLE WITH AN OVERSLUNG AXLE, BUT NOW THE LEAF SPRING SHACKLES ARE JAMMED AGAINST THE CENTER HANGER. THEY DID NOT LUBE THE NEW LUBE FITTINGS NOR DID THEY USE A TORQUE TO TIGHTEN THE WHEELS. I VIDEO TAPED THE ENTIRE PROCESS. I NOTIFIED ECLIPSE REPS AND THE COMPANY THAT MADE THE TRAILER FRAME THAT THEY SHOULD NOTIFY NHTSA, BUT I DON'T THINK THEY PLAN ON IT. THE WORKERS THAT CHANGED THE AXLE SAID THEY HAD BEEN DRIVING ALL AROUND CHANGING OUT AXLES FOR PEOPLE THAT HAD BOUGHT THEM. AGAIN, THIS IS AN ECLIPSE MILAN 2009 25 RKS. *TR
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