NHTSA Complaint #10232697 — 2007 FORD EXPEDITION

TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING 40 MPH, THE CONTACT NOTICED FLAMES COMING FROM THE HOOD OF THE VEHICLE. HE PULLED THE VEHICLE OVER AND IT STALLED AND LOST COMPLETE POWER. THE CONTACT THEN PROCEEDED TO REMOVE ALL THE PASSENGERS, INCLUDING TWO CHILDREN FROM THE REAR SEAT. WITHIN FIVE MINUTES, THE DRIVER'S SIDE WAS COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. AFTER SPEAKING WITH THE MAINTENANCE MANAGER, FORD STATED THAT SINCE THE FIRE ORIGINATED IN THE REAR OF THE VEHICLE, THEY WOULD NOT TAKE RESPONSIBILITY FOR THE FIRE. THE FIRE REPORT CLEARLY STATED THAT THE FLAMES ORIGINATED FROM THE HOOD OF THE VEHICLE. THE VEHICLE IS CURRENTLY AT THE COLLISION CENTER. THE CURRENT AND FAILURE MILEAGES WERE 12,000.