NHTSA Complaint #10232423 — 2003 GMC ENVOY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10232423
Vehicle	2003 GMC ENVOY
Component	ELECTRICAL SYSTEM
Date of Incident	November 25, 2007
Date Filed	June 26, 2008
Mileage	65,551 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING OFF AND ON SINCE NOVEMBER 2007. THE DEALERSHIP & CUSTOMER ASSISTANCE (800-462-8782) WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THE FULL SIZE VEHICLES (2003 AND UP). GM HAS ISSUED SPECIAL COVERAGE ADJUSTMENT #07187 ( 9/28/2007) TO REPLACE , FREE OF CHARGE, THIS BAD CLUSTER BUT WON"T FIX THE SAME PROBLEM IN THEIR SMALLER SUV"S. *TR

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