NHTSA Complaint #10232368 — 2002 FLEETWOOD PROWLER

TL*THE CONTACT OWNS A 2002 FLEETWOOD PROWLER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT DISCOVERED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). HE CALLED THE MANUFACTURER TWO YEARS AGO AND WAS REFERRED TO A DEALER THAT COULD REPAIR THE REFRIGERATOR; HOWEVER, THE DEALER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY HAD TOO MANY REFRIGERATORS TO REPAIR. THE CONTACT CONSULTED THE MANUFACTURER AGAIN AND WAS INFORMED THAT THEY WOULD GET BACK IN TOUCH WITH HIM, BUT NEVER DID. HE CALLED THE MANUFACTURER AGAIN IN APRIL OF 2008, AND WAS REFERRED TO ANOTHER DEALER. THE DEALER REFUSED TO ASSIST BECAUSE THE CONTACT HAD WARRANTIES TO ADDRESS. HE NOTICED THAT THE REFRIGERATOR STOPPED WORKING AND WAS LEAKING AMMONIA WITH A STRONG ODOR. THE MANUFACTURER STATED THAT THEY WERE NO LONGER REPAIRING THE REFRIGERATORS AS OF APRIL OF 2008. THE VIN, FAILURE MILEAGE, PURCHASE DATE, AND PART NUMBER WERE UNKNOWN.