NHTSA Complaint #10231983 — 2002 VOLVO S60 STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10231983
Vehicle	2002 VOLVO S60
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 20, 2008
Date Filed	June 23, 2008
Mileage	77,125 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THROUGH NORMAL USE, IN THE COURSE OF THE LAST TWO YEARS BOTH OF THE FRONT INTERIOR DOOR HANDLE ASSEMBLIES HAVE BROKEN. MANUFACTURER'S SUGGESTED FIX IS TO REPLACE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL, AN EXORBITANT COST AND EXTRAVAGANT FIX FOR SOMETHING SO SMALL. BROKEN INTERIOR DOOR LINKAGE MEANS OCCUPANTS MUST ROLL WINDOWS DOWN, AND ACCESS EXTERIOR DOOR HANDLE THROUGH WINDOW IN ORDER TO OPEN CAR DOOR. THIS IS A POTENTIAL SAFETY CONCERN IN EVENT OF A CRASH AND EMERGENCY EGRESS NEEDS TO BE MADE FROM THE VEHICLE. *TR

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