NHTSA Complaint #10231923 — 2007 NISSAN ALTIMA

WE PURCHASED THE CAR NEW AND NEVER EXPERIENCED ANY PROBLEMS WITH IT, AT 7K TO 8K MILES MY WIFE WAS DRIVING DOWN THE HIGHWAY WITH OUR 6MTH OLD BABY, SHE WAS GOING TO MAKE AN ATTEMPT TO SWITCH LANES AND PASS A CAR WHEN THE CAR HESITATED AND JERKED, SHE THOUGHT SHE WAS HIT FROM THE BACK BUT THERE WERE NO CARS BEHIND HER, SHE TRIED ACCELERATING AGAIN AND IT JERKED AND WOULDN'T GO AT THAT POINT THE CAR JUST DIED. SHE MANAGED TO PULL IT OVER ON THE SHOULDER AND CALLED ME TO TELL ME WHAT WAS GOING ON. I ADVISE MY WIFE I WOULD BE ON MY WAY, A MINUTE LATER I GET ANOTHER CALL BACK FROM HER AND SHE TELLS ME THAT THE CAR IS SMOKING FROM THE FRONT, I TELL HER IT PROBABLY IS OVERHEATING AND TO STAY IN THE CAR (WE HANG UP). SHE CALLS ME ONE MORE TIME ABOUT HALF A MINUTE AFTER AND TELLS ME MORE SMOKE IS COMING OUT AND TELLS ME IS BLACK SMOKE, I TELL HER THAT BLACK SMOKE MEANS SOMETHING IS ON FIRE, AS IM TELLING HER THIS SHE TELLS ME THAT SMOKE IS NOW COMING FROM THE AC VENTS, THAT'S WHEN I TELL HER TO GET OUT AND TAKE THE BABY AND TO CALL 911. I TELL HER IM ON MY WAY AND WE HANG UP. 2 MINUTES LATER SHE TELLS ME IT CAUGHT FIRE AND THE FIRE DEPARTMENT IS ON THE WAY. THE FIRE DEPARTMENT PUT THE FIRE OUT BUT THE CAR IS NOT TOTALED AT THE BODYSHOP, THE CAR WAS ALL BURNED FROM THE FRONT DOORS ALL THE WAY TO THE FRONT BUMPER. *TR