NHTSA Complaint #10231645 — 2002 DODGE GRAND CARAVAN

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10231645
Vehicle	2002 DODGE GRAND CARAVAN
Component	STEERING:RACK AND PINION
Date of Incident	March 14, 2008
Date Filed	June 19, 2008
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT THE STEERING:RACK AND PINION WAS LEAKING FLUID AND NEEDED TO BE REPLACED. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER BECAUSE IT WAS A COMMON FAILURE FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THE VEHICLE WAS REPAIRED AT THE COST OF $1,234. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 07/15/08 *BF UPDATED 07/15/08

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