NHTSA Complaint #10231616 — 1987 CHEVROLET P30

TL*THE CONTACT OWNS A 1987 CHEVROLET P30. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. THE VEHICLE WAS TAKEN TO A RV SERVICE DEALER, WHO STATED THAT THE COOLANT LEAKED OUT AND THE REFRIGERATOR NEEDED TO BE REPLACED. DOMETIC WAS NOTIFIED OF THE FAILURE IN MARCH OF 2006 AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE WARRANTY EXPIRED IN OCTOBER OF 2005. DOMETIC WAS NOTIFIED AGAIN IN JANUARY OF 2007 AND THEY STATED THAT THEY WERE IN THE INITIAL STAGES OF THE RECALL. DOMETIC WAS NOTIFIED AGAIN 2 TO 3 MORE TIMES WITH NO RESOLUTION. THE CONTACT THEN RECEIVED A RECALL LETTER IN THE MAIL, WHICH ADVISED HIM TO TAKE THE VEHICLE IN TO HAVE THE SECONDARY BURNER HOUSING UNIT INSTALLED. DOMETIC WAS EMAILED AGAIN IN MARCH OF 2008 AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A SERVICE CENTER, AND TO HAVE THE SERVICE CENTER CALL THE RECALL DEPARTMENT. THE RECALL DEPARTMENT WAS NOTIFIED AND THEY STATED THAT THEY WERE NO LONGER SUPPLYING A REFRIGERATOR OR THE REPAIR PARTS. THEY WERE ONLY SUPPLYING SECONDARY BURNER HOUSING UNITS. THE PART AND RECALL NUMBERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 59,500. UPDATED 07/16/08.*LJ