NHTSA Complaint #10231461 — 2002 BUICK RENDEZVOUS

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10231461
Vehicle	2002 BUICK RENDEZVOUS
Component	FUEL SYSTEM, GASOLINE
Date of Incident	June 18, 2008
Date Filed	June 18, 2008
Mileage	48,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE HAS BEEN OVERHEATING. SHE ALSO NOTICED SOMETHING IN HER DRIVEWAY AND COULD SMELL GASOLINE FUMES INTERMITTENTLY. A LOCAL MECHANIC INSPECTED THE VEHICLE AND STATED THAT THERE MAY BE A RECALL RELATED TO THE FAILURES. THROUGH ONLINE RESEARCH, THE CONTACT LOCATED A TSB RELATING TO THE FAILURE; HOWEVER, THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. SHE THEN PROVIDED THE DEALER WITH THE INFORMATION FOR TSB NUMBER 07203A AND THEY ACKNOWLEDGED THAT THERE WAS A SERVICE BULLETIN. THE DEALER STATED THAT IF THEY COULD NOT LOCATE A LEAK IN THE FUEL TANK, THEY WOULD NOT MAKE ANY REPAIRS TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 48,500.

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