NHTSA Complaint #10231363 — 2000 HYUNDAI SONATA

MY SON WAS GETTING ON THE ON RAMP TO I-35 TURNING TO THE RIGHT. HE WAS GOING ABOUT 20 MPH AND THE CAR MADE A NOISE AND STARTED GRINDING. HE PULLED IT OFF TO THE SIDE AND CALLED ME. I CALLED MY OTHER SON WHO IS A MECHANIC TO GO AND TAKE A LOOK AT IT, HE SAID THAT IT LOOKED LIKE A BEARING HAD WORN OUT AND CAME APART AND IT NEEDED TOWED. WE HAD IT TOWED TO A TRUSTED SERVICE STATION THAT PUT IT ON THE LIFT AND SAID THE FRONT SUBFRAME/CROSSMEMBER HAD RUSTED THROUGH CAUSING THE CONTROL ARM AND CV AXLE TO COME APART. I CALLED HYUNDAI AND THEY SAID THE CAR WAS OUT OF WARRANTY. WELL OUR CAR HAS BEEN SITTING AT THE SERVICE STATION FOR EIGHT MONTHS WAITING FOR A USED SUBFRAME THAT ISN'T RUSTED THROUGH. THEY THE SERVICE STATION HAS ORDERED 4 USED SUBFRAMES AND ALL HAVE BEEN RUSTED THROUGH. MY BROTHER RUNS A BODY SHOP IN N.C. AND HAS BEEN LOOKING FOR ONE FOR US AND CANT FIND ANY THAT AREN'T RUSTED. SUPPOSEDLY AS SOON AS THERE IS ONE THAT ISN'T RUSTED ITS SENT TO "THE SALT BELT" FOR A THOUSAND DOLLARS TO REPAIR A CAR THAT SHOULD NOT NEED IT. OUR FAMILY HAS 2 CARS ONE 13 YEARS OLDER THAN THIS SONATA AND ONE 16 YEARS OLDER THAN THIS SONATA. THEIR FRAMES AREN'T RUSTED THROUGH BOTH HAVE BEEN OUTSIDE IN THE SALT AND SNOW MORE THAN THIS SONATA. THIS IS A MAJOR PROBLEM THIS PART SHOULD BE THE LAST THING TO RUST THROUGH ON A CAR. FROM THE COMPLAINTS I'VE READ ON THIS SITE AND OTHERS HYUNDAI IS NOT DOING ANYTHING ABOUT THIS. HYUNDAI WANTS 13 HUNDRED DOLLARS JUST FOR THE SUBFRAME AND ITS ABOUT THE SAME FOR LABOR. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT BECAUSE OF THIS. *TR