NHTSA Complaint #10231249 — 2002 JEEP GRAND CHEROKEE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10231249
Vehicle	2002 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 31, 2007
Date Filed	June 17, 2008
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

FAILURE OF HEATER TO DELIVER WARMED AIR TO THE PASSENGER SIDE (THIS MODEL HAS A DUAL HEAT CONTROL). IN INVESTIGATING THIS PROBLEM, IT BECAME CLEAR THAT THIS IS A VERY FREQUENT ISSUE WITH THIS MODEL, OFTEN OCCURRING AT 50-70000 MILES,FILLING MANY CHAT ROOM THREADS, AND EVEN LEADING TO AN INDEPENDENTLY MANUFACTURED FIX. (THE "HEATER TREATER"--EASILY FOUND BY GOOGLE OR EBAY). THE PROBLEM APPARENTLY IS DUE TO CHEAP PLASTIC BLEND DOOR MECHANISMS WHICH OFTEN BREAK AND REQUIRE TOTAL DASHBOARD REMOVAL TO FIX (~$1100-1500). IF YOU WANT TO SEE JUST ONE THREAD TO JUDGE THE FREQUENCY OF THIS PROBLEM,GO TO: WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P8. *TR

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