NHTSA Complaint #10231105 — 1999 COACHMEN CATALINA

TL*THE CONTACT OWNS A 1998 (NA) COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WOULD NOT GET COOL, AND A YELLOW RESIDUE WAS LEAKING FROM THE BOTTOM OF THE BACKSIDE. HE DISCOVERED A SAFETY RECALL ON HIS REFRIGERATOR AND TOOK IT TO DOMETIC FOR REPAIR. HE WAS INFORMED THAT THE NEEDED A NEW REFRIGERATOR AND PAID $13,300 FOR A NEW ONE. EVEN THOUGH HIS DOMETIC EXPERIENCED THE SAME FAILURE AS MENTIONED IN THE RECALL, THE MANUFACTURER STATED THAT THEY STOPPED REIMBURSEMENTS FOR THE SAFETY RECALL IN APRIL OF 2008. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED OF A SAFETY RECALL, AND HAD TO FIND OUT VIA THE INTERNET. THE PURCHASE DATE, PART NUMBER, RECALL NUMBER, AND LOCATION IN THE VEHICLE WERE UNKNOWN. UPDATED 07/29/08. *LJ UPDATED 07/29/08. *JB