NHTSA Complaint #10230738 — 2007 DODGE GRAND CARAVAN

TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. FROM SEPTEMBER OF 2007 UNTIL MAY OF 2008, THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR TRANSMISSION FAILURE. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE TRANSMISSION FEELS AS IF IT WILL DROP TO THE GROUND WHEN SHIFTING FROM FIRST TO SECOND GEAR. ON MAY 14, 2008, THE TRANSMISSION WAS FINALLY REPAIRED UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BECAUSE PAINT WAS PEELING FROM THE REAR PASSENGER SIDE QUARTER PANEL. THE DEALER STATED THAT TAR ADHERED TO THE PAINT; THEREFORE, THEY WASHED THE QUARTER PANEL AND SCRAPED OFF THE PAINT. WHEN THE VEHICLE AND HEADLIGHTS ARE TURNED OFF, THE INSTRUMENT PANEL LIGHTS, FOG LIGHTS, AND HEADLIGHTS WOULD REMAIN ILLUMINATED, EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. WHILE THE VEHICLE WAS PARKED, THE EXTERIOR LIGHTS WOULD ILLUMINATE AUTOMATICALLY, WHICH DRAINED THE BATTERY. THE DEALER STATED THAT THE HEADLAMP SWITCH SHORTED OUT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE SWITCH ON THE PANEL TO SHUT THE VEHICLE DOORS DID NOT WORK FOR TWO DAYS. IT HAS BEGUN TO WORK AGAIN, BUT THE CONTACT BELIEVES IT IS ONLY A MATTER OF TIME BEFORE THE SWITCH FAILS AGAIN. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 2,500. UPDATED 07/10/08. *LJ UPDATED