NHTSA Complaint #10230578 — 2000 VOLKSWAGEN PASSAT

SERVICE BRAKES, ELECTRIC issue reported to NHTSA

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Complaint Details

ODI Number	10230578
Vehicle	2000 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES, ELECTRIC
Date of Incident	June 3, 2008
Date Filed	June 11, 2008
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

AT JUST OVER 90,000 MILES, A WARNING MESSAGE CAME UP STATING: STOP! BRAKE FAILURE. SEE SERVICE MANUAL. THE ABS AND BRAKE LIGHT ALSO CAME ON AND STAYED ON. I IMMEDIATELY HAD MY BRAKE SYSTEM CHECKED AT AN INDEPENDENT MECHANIC. HE FOUND NOTHING WRONG WITH THE BRAKES OR THE ABS. ACCORDING TO VW IT IS A ABS CENTRAL MODULE FAILURE. REPLACING IT WILL COST OVER $1000. THIS IS OUTRAGEOUS! THIS IS CLEARLY A DEFECT THAT VW SHOULD CORRECT. IT IS INCREDIBLE THAT VW IS ALLOWED TO SCARE ITS CUSTOMERS INTO THINKING THEY ARE IN SERIOUS DANGER OF BRAKE FAILURE JUST TO GET THEM TO CORRECT AN ELECTRONIC DEFECT. CHECKING THE INTERNET I DISCOVERED THIS IS A COMMON PROBLEM WITH THE 2000 PASSAT. *TR

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