NHTSA Complaint #10230228 — 2008 HYUNDAI ELANTRA

NEW 2008 HYUNDAI ELANTRA GLS, HAD PROBLEMS IN 1ST GEAR ENGINE WOULD SHUT OFF AND SOMETIMES IT WOULD RUN VERY RUFF ,SOMETIMES STARTING THE CAR I WOULD TURN THE KEY AND IT WAS LIKE THE BATTERY WAS DEAD HAD TO DO IT 2 OR 3 TIMES BEFORE THE STARTER WOULD CATCH ON AND START THE CAR. I ONLY DROVE THIS CAR FOR 12 DAYS BEFORE TAKING IT INTO THE DEALER FOR A COMPLETE CHECK UP ALSO THE ALARM WASNT WORKING. THEY TOLD ME THAT THE FUEL PUMP WAS BAD (NEW CAR ONLY 1000 MILES????) AND IT SHOULD TAKE A FEW DAYS TO GET THE PART IN, THEN AFTER A WEEK THEY TOLD ME THEY WERE STILL WAITING ON THE PART AND THERE IS A "NATL BACK ORDER ON THIS PART" AND THEY SHOULD BE GETTING IN THE PART SOON THEY HOPE. WEEK 2 THERE STILL WAITING ON THE PART AND HE HAS 4 CARS WAITING FOR THE SAME PART ALL ELANTRAS (3FROM THEIR STOCK). WEEK 3 STILL WAITING, STILL NO PART, I CALLED HYUNDAI THEY TOLD ME THEY DONT KNOW OF ANY PROBLEMS OR POSSIBLE RECALLS ON THE PART AND PROMISED TO CALL ME BACK IN 24 TO 48 HRS, I HAD TO CALL THEM BACK 4 DAYS LATER ASKING WHY I DIDNT GET A CALL BACK, ANOTHER CUSTOMER CARE AGENT HELPED ME THIS TIME SAYING THAT SHE IS SO SORRY IM HAVING SUCH PROBLEM AND PROMISED TO CALL ME BACK THAT SAME DAY AFTER SHE HAD A CHANCE TO TALK TO THE SERVICE MANAGER AT THE DEALERSHIP. IM ONCE AGAIN WAITING WITH NO CALL BACKS......THE CAR HAS NOW BEEN IN THEIR HANDS FOR 22 DAYS WITH NO PART IN HAND TO REPAIR MY CAR????????. THOUGHT YOU SHOULD KNOW ABOUT IT... *TR