NHTSA Complaint #10229982 — 2002 FORD EXPEDITION VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10229982
Vehicle	2002 FORD EXPEDITION
Component	VEHICLE SPEED CONTROL
Date of Incident	May 1, 2006
Date Filed	June 4, 2008
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

I HAVE RECEIVED LETTERS FROM FORD STATING THAT THERE IS A DEFECT IN MY CRUISE CONTROL SYSTEM ON MY 2002 FORD EXPEDITION. I HAVE BEEN RECEIVING SUCH LETTERS FOR OVER TWO YEARS. I HAVE ON AT LEAST SIX OCCASIONS ATTEMPTED TO SCHEDULE AN APPOINTMENT TO GET THIS REPAIRED AT ONE OF SEVERAL LOCAL FORD DEALERSHIPS. I AM CONSTANTLY INFORMED THAT THERE IS A SHORTAGE OF PARTS AND THEY CANNOT SCHEDULE THE REPAIRS. IF THIS IS A SERIOUS SAFETY CONCERN, FORD NEEDS TO MAKE IT A PRIORITY TO MAKE THE PARTS AVAILABLE. MY MOST RECENT LETTER IS DATED MAY 20TH, 2008.

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Recent Complaints for the 2002 FORD EXPEDITION

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#11470581 — FUEL/PROPULSION SYSTEM — June 23, 2022 — My spark plugs are going bad, I bought three tires. But now I'm having to take it to the shop because it's weird nois...

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