NHTSA Complaint #10229335 — 2003 KEYSTONE SPRINGDALE

2003 - SPRINGDALE CAMPER WITH DOMETIC REFRIGERATOR - MODEL: 2652. REFRIGERATOR STOPPED WORKING @NOVEMBER 2007. SERVICE TECH SAID WHOLE REFRIGERATOR WOULD NEED TO BE REPLACED. DUE TO COST - REFRIG WAS NOT REPLACED. IN APRIL DISCUSSED WITH ANOTHER SERVICE TECH AND FOUND OUT ABOUT THE RECALL. CALLED THE DOMETIC CUSTOMER SERVICE 2X'S THE LAST TIME THE REP SAYS THEY MAILED NOTICE OF RECALL FEB 2008. TOOK VEHICLE IN AND RECALL REPAIR WAS PERFORMED BY SERVICE DEALER. DEALER NOW STATES THAT THE REPAIR WILL NOT CAUSE THE REFRIGERATOR TO WORK. THE COOLING SYSTEM NEEDS TO BE REPLACED DUE TO THE DAMAGE CAUSED BY THE LEAK (WHICH WAS THE RECALL). DOMETIC'S CUSTOMER SERVICE SAYS THAT SINCE THE REFRIGERATOR IS NO LONGER WORKING THEN IT IS OUT OF WARRANTY. CUSTOMER SERVICE AGENT SUGGEST I CALL NHTSA THERE IS NOTHING FURTHER SHE CAN DO. *TR