NHTSA Complaint #10229308 — 2000 CADILLAC DEVILLE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10229308
Vehicle	2000 CADILLAC DEVILLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 15, 2001
Date Filed	May 30, 2008
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT HIS TRANSMISSION FAILED IN 2001 AND HAD TO BE REPLACED. HE NOTICED THAT THE GEARS WERE GRINDING AND THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WAS TOWED AND THE DEALER REPLACED THE TRANSMISSION; HOWEVER, THE REPLACEMENT TRANSMISSION FAILED IN 2005 AT 39,320 MILES. ON APRIL 18, 2008, THE FAILURE RECURRED. THE FIRST TWO TRANSMISSIONS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE LAST TRANSMISSION REPLACEMENT WAS THE CONTACT'S RESPONSIBILITY AT THE COST OF $4,503. THE MANUFACTURER OFFERED HIM $2,000 TOWARDS A NEW VEHICLE. UPDATED 06/25/08. *CN UPDATED 06/25/08

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