NHTSA Complaint #10229215 — 2008 NISSAN ALTIMA

I WAS DRIVING ON THE HIGHWAY TRAVELING 65MPH WHEN ALL OF A SUDDEN THERE WAS A LOUD POPPING SOUND AND I COULD HEAR NOISE UNDER THE CAR, ALL THE LIGHTS ON MY DASH LIT UP, CHECK ENGINE LIGHT, COOLANT LIGHT, BATTERY, I THEN LOST POWER STEERING AND LOST ACCELERATION, CARS WERE SPEEDING BY ME AND I COASTED TO THE OFF RAMP. I GOT TOWED TO THE DEALER BUT SERVICE DEPT WAS CLOSED BECAUSE IT WAS SUNDAY. THE FOLLOWING DAY THE SERVICE DEPT. CALLED AND SAID THE CAR WAS REPAIRED. MY HUSBAND WENT TO GET THE CAR AND THEY HAD SAID THAT IT WAS THE RETENTIONER BELT AND THAT THE PULLEY HAD SHEARED OFF. THEY SAID THEY HAD A CUSTOMER THE WEEK BEFORE WITH THE SAME PROBLEM. WE ALSO UNDERSTAND THAT NISSAN WAS AWARE OF THIS FAULTY PART. *TR