NHTSA Complaint #10229191 — 2000 HONDA ACCORD

TL*THE CONTACT OWNS A 2000 HONDA ACCORD. THE CONTACT STATED THAT THE SRS (SAFETY RESTRAINT SYSTEM) LIGHTS ILLUMINATED IN HER VEHICLE AND WOULD NOT DIM. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PASSENGER SIDE SEAT BELT SWITCH WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER ASKED HER TO SIGN A RELEASE, BUT THE CONTACT REFUSED. THE PARTS FOR THE REPAIR WERE ORDERED IN MARCH OF 2008 AND WHEN SHE CALLED AGAIN IN APRIL 10, 2008, SHE WAS INFORMED THAT THE PARTS WERE ON BACKORDER. MOST RECENTLY, WHEN SHE WENT TO THE DEALER TO CHECK THE STATUS, SHE WAS INFORMED THAT THERE WAS NO RECORD OF THE ORDER. THE CURRENT MILEAGE WAS APPROXIMATELY 47,800 AND FAILURE MILEAGE WAS 45,834. UPDATED 06/16/08 *BF