NHTSA Complaint #10229064 — 2004 MITSUBISHI GALANT STRUCTURE:BODY

Complaint Details

ODI Number	10229064
Vehicle	2004 MITSUBISHI GALANT
Component	STRUCTURE:BODY
Date of Incident	September 1, 2007
Date Filed	May 28, 2008
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

PURCHASED A USED 2004 MITUSBISHI GALANT JULY 2007. MEMORIAL DAY WEEKEND 2007 PASSENGER DOOR JAMMED, UNABLE TO OPEN OR GET OUT OF DOOR. DEALER REPLACED DOOR PANEL OUT OF "GOODWILL" NOVEMBER 07. APPROX 2 MONTHS LATER, BOTH FRONT DOORS STICKING AND HARD TO OPEN. DEALER REPLACED BOTH DOOR PANELS. APPROX 1 MONTH AGO OR LESS , DRIVER DOOR PANEL STUCK AGAIN. HAD TO CRAWL ACROSS SEATS FOR APPROX ONE WEEK TO BE ABLE TO DRIVE. DEALER DID NOT REPLACE DOOR PANEL EVEN THOUGH LAST DOOR PANEL STILL UNDER WARRANTY, MERELY REATTACHED PANEL. FIRST 2 CASES, CLIPS ON DOOR PANELS BROKE. 3RD CASE CLIPS WERE NOT BROKEN. LAST WEEKEND 5/24/08 PASSENGER DOOR PANEL STUCK AGAIN. CANNOT OPEN PASSENGER DOOR. HAVE NOT RETURNED TO DEALER YET, INTEND TO GO NEXT COUPLE DAYS. FIRST DOING RESEARCH. ON LAST SITUATION, SERVICE DEPARTMENT SAYING MITUSBISHI CLAIMING I AM TEARING UP DOORS. IF CLIPS ARE BROKEN, WILL NOT REPLACE UNDER WARRANTY. PG *TR

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