NHTSA Complaint #10229030 — 2002 BUICK RENDEZVOUS

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY AT NIGHT, ALL OF THE WARNING LIGHTS ON THE DASHBOARD STARTED FLICKERING. SUDDENLY, ALL OF THE WARNING LIGHTS, HEADLIGHTS AND SPEED ODOMETER SHUT OFF. SHE EXPERIENCED DIFFICULTY DRIVING WITHOUT HEADLIGHTS AND WAS UNAWARE OF THE SPEED. THE DASHBOARD LIGHTS CONTINUED TO FLICKER ON AND OFF. THE FOLLOWING DAY, AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AND STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE COST OF REPAIRS WERE $926.00. THE MANUFACTURER REIMBURSED HER FOR $383.56 SINCE THE VEHICLE WAS NOT REPAIRED AT AN AUTHORIZED DEALER. SHE WAS UNABLE TO AFFORD THE COST TO REPAIR THE VEHICLE AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 54,000. UPDATED 06/25/08. *LJ THE CONSUMER STATED THE PROBLEM HAS RETURNED. UPDATED