NHTSA Complaint #10229013 — 2003 LINCOLN NAVIGATOR ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10229013
Vehicle	2003 LINCOLN NAVIGATOR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 16, 2008
Date Filed	May 27, 2008
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT A USED 2003 LINCOLN NAVIGATOR WITH A BIG 5.4-LITER V-8 ENGINE FROM WITTMEIER FORD IN CHICO, CA. IN 2004. THE NAVIGATOR LOOKED LIKE A GREAT DEAL. THE PRICE WAS $43,000. THE NAVIGATOR HAD ONLY 23,000 MILES ON THE ODOMETER. BUT THE GREAT DEAL BLEW UP IN MY FACE WHEN THE USED LINCOLN NAVIGATOR SPIT A SPARK PLUG AT 81,000 MILES. THE CHECK ENGINE LIGHT CAME ON AS THE TRUCK BEGAN TO LOSE POWER. AS WE DROVE THE CAR IT CONTINUED TO BACK FIRE. THE IGNITION PACK FOR THAT PLUG WAS SHREDDED. I CALLED WITTMEIER SERVICE AND THEY SAID THEY KNEW NOTHING OF THE PROBLEM. THE THREADS IN THE NUMBER 3 SPARK PLUG HOLE IN THE NAVIGATOR WERE STRIPPED. WE NEEDED TO RE-THREAD THE NUMBER 3 SPARK PLUG HOLE AND REPLACE THE IGNITION PACK. I READ ON THE INTERNET WHERE THIS IS A COMMON PROBLEM AND IT WILL LIKELY HAPPEN AGAIN. I BELIEVE FORD SHOULD TAKE CARE OF THIS PROBLEM. *TR

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