NHTSA Complaint #10228920 — 2008 DODGE AVENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10228920
Vehicle 2008 DODGE AVENGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

A FEW DAYS AFTER I PURCHASED THE VEHICLE I BEGAN HEARING A TAPPING NOISE IN THE ENGINE SOUNDS LIKE KNOCKING (BAD GAS OR ROD). DEALER CLAIMS TO NOT HEAR ANYTHING. TOOK TO ANOTHER DEALER WHICH HEARD THE NOISE, KEPT THE CAR TO INSPECT AND REPAIR STATING THEY THOUGHT THEY KNEW WHAT THE PROBLEM WAS. CAR WASN'T FIXED I COMPLAINED BECAUSE THE SECOND DEALER ADMITTED TO SPEAKING WITH THE FIRST DEALER THUS THE CAR WASN'T FIXED. THEY LIED TO ME AND TOLD ME IT WAS A FEDERALLY REGULATED EMISSIONS SYSTEM THAT MADE THE CAR SOUND THAT WAY. DEALER #1 OFFERED TO SET UP AN APPOINTMENT WITH A CHRYSLER REP. THEN HE CALLED BACK AND STATED THAT THE REP WOULDN'T BE LOCAL FOR 4-6 WEEKS. THE REP CALLED ME AND BASICALLY STATED THAT IT SOUNDED LIKE I JUST DIDN'T LIKE THE CAR. THE DEALER WOULD NOT TAKE THE CAR BACK, AND WERE RUDE ABOUT REPAIRS. I NEVER SAW THE REP. NOW THE CAR IS MAKING A RUBBING NOISE IN THE STEERING COLUMN AND THE POWER STEERING PUMP SOUNDS LIKE IT IS GOING OUT. I HAVE DONE EVERYTHING TO TRY TO REPLACE THE CAR BUT THE DEALERS HAVE PUT ME OFF SO LONG WITHOUT REPAIRS THAT I AM STUCK WITH THE CAR. LESS THAN 6 MONTHS AFTER I OWNED THE CAR I BEGAN SEEING COMMERCIALS FOR THE CAR ONLY THE PRICE WAS MORE THAN $5,000 LESS THAN WHAT I WAS CHARGED. THEREFORE, THE BANK WANTS AN ENORMOUS AMOUNT OF MONEY IN ORDER TO PUT ME IN ANOTHER VEHICLE. THE IGNITION ROLLS OVER SEVERAL TIMES BEFORE STARTING. SOMETIMES I HAVE TO ATTEMPT STARTING THE VEHICLE THREE TIMES. THE CD PLAYER DOES NOT WORK, IT OVER HEATS AND WILL BURN YOUR HAND IF YOU TOUCH THE DIGITAL DISPLAY. I HAVE HAD FRIENDS IN THE COMMUNITY TO CALL ME AND TELL ME THAT MY CAR SOUNDED AWFUL WHEN THEY SAW ME IN TOWN. ADDITIONALLY I AM PAYING 430 A MONTH FOR THE PAYMENT WHEN THE GIRL ACROSS THE ROAD IS HAVING THE SAME PROBLEMS WITH HER NEW AVENGER YET SHE ONLY PAYS 279 A MONTH AT 11% INTEREST. WITH ALL OF THE PROBLEMS AND THE MISERABLE RIDE THIS CAR OFFERS, I CAN EASILY COMPARE IT TO A BICYCLE " A USED BICYCLE" AT BEST. *TR

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