NHTSA Complaint #10228719 — 2003 CHEVROLET IMPALA

I BOUGHT 4 NEW TIRES AT SEARS IN WLILMINGTON, N.C. LAST MAY, I HAVE PUT LESS THAN 12,000 MILES ON THESE TIRES. BEGINNING IN ;APRIL OF 08, I STARTED TO NOTICE A LOW TIRE AND PROCEEDED TO THE STATION TO PUMP IT UP. AS I WAS PUTTING AIR IN THE TIRE I HEARD AIR ESCAPING AND MOVED THE VALVE STEM AND IT WAS LOOSE. I PUT ENOUGH AIR IN IT TO GET AROUND THE CORNER TO THE SERVICE STATION AND HE SAID IT WAS THE STEM. I WAS TRYING TO DECIDE HOW I WAS GOING TO AFFORD A NEW TIRE AND HE SAID THAT HE COULD REPLACE THE VALVE STEM. HE CHARGED ME $10. THIS HAPPENED ABOUT THREE WEEKS LATER AND THEN AGAIN THIS WEEK, MAY 21! THREE TIRES OUT OF FOUR HAVE HAD THE STEMS REPLACED. I HAVE BEEN DRIVING OVER 40 YEARS AND HAVE NEVER HAD THIS HAPPEN TO A TIRE, I DIDN'T EVEN KNOW THE STEMS COULD BE REPLACED. I CALLED SEARS AND THEY TOLD ME TO BRING A RECEIPT FOR FIXING THE TIRES AND THEY WOULD REFUND THE MONEY. *TR