NHTSA Complaint #10228694 — 2003 CHRYSLER SEBRING

TL*THE CONTACT OWNS A 2003 CHRYSLER SEBRING. WHILE DRIVING FROM MAINE TO SPRINGFIELD, MASSACHUSETTS AT 30 MPH, THE REAR STRUT ON THE PASSENGER SIDE FAILED. THE VEHICLE DROPPED TO THE GROUND AND THE CONTACT HEARD A TERRIBLE NOISE. THE SALES DEALER INFORMED HER THAT THE STRUT SHOULD NOT HAVE BEEN VISIBLE AND WAS MADE OUT OF ALUMINUM INSTEAD OF METAL. THE FAILURE WAS NOT COVERED UNDER THE CONTACT'S WARRANTY AND SHE HAD TO PAY $130 FOR THE REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 76,000 AND FAILURE MILEAGE WAS APPROXIMATELY 75,500. UPDATED 06/25/08 *BF