NHTSA Complaint #10228605 — 2007 CHRYSLER ASPEN 4X2

WE OWN A NEW UNRELIABLE 2007 CHRYSLER ASPEN. OVER A DOZEN TIMES, IT HAS RANDOMLY LOST POWER AND SLID INTO NEUTRAL ON ITS OWN WHERE THE DRIVER HAS NO POWER, BRAKES, OR STEERING. I HAVE HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR OFTEN WHEN IT DOES THIS SO THE CAR DOES NOT ROLE IN A PARKING LOT, OR SLIDE INTO MY GARAGE DOOR. ON SUNDAY, SEPTEMBER 16TH I WAS ON AN EXPRESSWAY AND I WAS AT A STOP LIGHT AND WHEN I WENT TO ACCELERATE, THE CAR AGAIN WOULD NOT GO FORWARD OR REVERSE. NEITHER DRIVE OR REVERSE OR NEUTRAL WAS LIT UP AND THE CAR WOULD NOT MOVE. UNLIKE THE OTHER TIMES THOUGH, IT WOULD NOT GET MOVING AGAIN. CARS WERE COMING AT US 50 MILES AN HOUR. A LOT OF PEOPLE CAME TO HELP THE KIDS AND I MOVE THE CAR BUT IT WAS HARD TO TURN OFF THE ROAD BECAUSE THERE WAS NO STEERING, BRAKES, GAS ETC' AFTER ABOUT 5 MINUTES OF TRYING TO MOVE THE CAR IN AND OUT OF DRIVE AND NEUTRAL, AND TURNING THE CAR ON AND OFF, THEN THE CAR WOULD ONLY STAY ON FOR A FEW SECONDS AND TURN OFF AUTOMATICALLY. WITHIN 5 MORE MINUTES THE CAR WOULD NOT EVEN TURN ON. WE PUSHED THE CAR AND HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR ONCE IT WAS TO THE SIDE. THE DEALERSHIP DETERMINED THE MAIN COMPUTER WAS BROKEN AND COMPLETELY DISABLED THE CAR. THEY REPLACED THE MAIN COMPUTER AND THE PROBLEM IS STILL OCCURRING. ON SUNDAY, OCTOBER 14TH WE WERE AT A STORE AND I PLACED THE CAR IN REVERSE, AND THE CAR DID THE SAME THING AGAIN WHERE IT STARTED TO REVERSE, AND THEN 'SLIPPED INTO NEUTRAL' WHERE NEITHER NEUTRAL, REVERSE, OR DRIVE WOULD LIGHT UP, I HAD NO STEERING, AND NO BRAKES. I HIT THE EMERGENCY BRAKE TO STOP THE CAR. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND TURNED IT BACK ON AND WAS ABLE TO DRIVE HOME MILE. SUNDAY, MAY 18TH WE WERE IN A LEFT TURN LANE TURNING LEFT ONTO AN EXPRESSWAY, THE CAR COMPLETELY DIED. THE TOW TRUCK DRIVER COULD NOT TURN IT ON AND TOWED IT TO OUR HOME. THE NEXT DAY ANOTHER TOW TRUCK DRIVER COULD NOT TURN IT ON, AND TOWED IT BACK TO THE DEALERSHIP. *TR