NHTSA Complaint #10228108 — 1997 GMC JIMMY

WINDSHIELD WIPERS ARE NOW DEPENDABLY NON-FUNCTIONAL, ESPECIALLY WHEN THEY'RE NEEDED THE MOST (LIKE WHEN IT'S RAINING). THEY ARE INOPERABLE ABOUT 90% OF THE TIME, NOTHING SEEMS ABLE TO COAX THE WIPER SYSTEM BACK INTO OPERATION UNDER THESE CONDITIONS, AND THE VEHICLE'S OPERATOR IS SIMPLE LEFT SOAKING WET AND WHOLLY IRRITATED FOR HIS EFFORTS. IF THE VEHICLE IS IN OPERATION WHEN THESE FAILURES OCCUR, THE DRIVER MUST NEGOTIATE TRAFFIC LIKE SOME JEDI KNIGHT USING "THE FORCE" BEFORE HE CAN EVEN GET SAFELY PULLED OVER. AND ON AN INTERSTATE HIGHWAY, THAT'S NO SMALL TRICK! THIS IS A DANGEROUS PROBLEM, AND GENERAL MOTORS' SEEMINGLY CAVALIER ATTITUDE ABOUT ADDRESSING IT IS UNACCEPTABLE! THEY HAVE ALREADY ACKNOWLEDGED THIS EXACT PROBLEM WITH PREVIOUS MODEL YEAR VEHICLES AND CORRECTED THE PROBLEM, AND THERE ARE NUMEROUS COMPLAINTS AGAINST THE 1997 MODELS; WHY WON'T THEY ISSUE THE SAME BADLY-NEEDED RECALL ON THESE VEHICLES? ARE THEY WAITING FOR THE INEVITABLE TRAFFIC FATALITIES AND SUBSEQUENT CLASS-ACTION LAWSUIT...? WHAT WILL GET THESE PEOPLE TO OWN UP TO FAULTY SAFETY EQUIPMENT ON THEIR VEHICLES AND CORRECT IT...? IF GM THINKS EXAMPLES OF THIS SORT OF CUSTOMER SERVICE AND VEHICLE RELIABILITY IS GOING TO MAKE PEOPLE FLOCK TO THEIR DEALERSHIPS TO BUY THEIR PRODUCTS, THEY'RE IN FOR A VERY RUDE AWAKENING...! BIG MYSTERY WHY THEY'RE LOSING MONEY...! *TR