NHTSA Complaint #10228015 — 2002 NISSAN ALTIMA

TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). HE CALLED THE DEALER AND HAD THE VEHICLE REPAIRED. SEVERAL YEARS LATER, WHILE DRIVING 25 MPH, THE VEHICLE FAILED WITHOUT WARNING. HE TOOK THE VEHICLE BACK TO THE DEALER AND A REPRESENTATIVE INFORMED HIM THAT BECAUSE THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER THE RECALL, HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS BEEN REPAIRED. IN ADDITION, THE REPRESENTATIVE AT THE DEALER ADVISED HIM THAT WHEN THE VEHICLE WAS REPAIRED IN 2004, THE TECHNICIAN USED THE SAME EXACT PART THAT THEY REMOVED TO REPAIR THE VEHICLE. THE CONTACT CALLED THE DEALER, BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 49,555. UPDATED 06/09/2008. *LJ THE CRANK POSITION SENSOR WAS REPLACED. UPDATED 06/09/08. *JB