NHTSA Complaint #10227565 — 2000 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10227565
Vehicle	2000 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	June 22, 2007
Date Filed	May 13, 2008
Mileage	96,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCONNECTED THE VEHICLE SPEED CONTROL. THE DEALER NEVER MENTIONED IF THE SMOKE WAS DUE TO THE RECALL NOTICE THE CONTACT RECEIVED IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE CALLED SEVERAL DEALERS DURING THAT NINE MONTH PERIOD, BUT THERE ARE STILL NO PARTS AVAILABLE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 111,000 AND FAILURE MILEAGE WAS 96,000.

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