NHTSA Complaint #10227160 — 1998 FORD EXPLORER

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE PARKED AT THE CONTACT'S JOB, THE VEHICLE BEGAN SMOKING AND THEN CAUGHT FIRE UNDER THE HOOD. EVERYTHING UNDER THE HOOD WAS MELTED. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DESTROYED. WHEN HE CALLED THE DEALER, HE WAS INFORMED THAT THERE WAS NO SAFETY RECALL PERTAINING TO HIS VIN; THEREFORE, HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. NHTSA CAMPAIGN ID NUMBER 00V422000 (VEHICLE SPEED CONTROL) WAS REFERENCED. THE CORRECT INCIDENT DATE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 149,382.