NHTSA Complaint #10227152 — 2002 KEYSTONE MONTANA

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE) ON MARCH 11, 2008. THE NOTICED INDICATED THE RISK OF A POTENTIAL FIRE HAZARD. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED IN APRIL OF 2008; HOWEVER, THE DEALER REFUSED AND STATED THAT THE REPAIRS STOPPED ON APRIL 1, 2008. THE SERVICE MANAGER AT THE DEALER INFORMED THE CONTACT THAT HE WAS THE FOURTH CONSUMER THAT WAS DENIED THE REPAIR. THE CONTACT CONSULTED THE MANUFACTURER SEVERAL TIMES, BUT WAS PUT OFF AND NOT ASSISTED. THE CONTACT REFERENCED MANUFACTURER NUMBER 22485147. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 07/16/08*LJ THE CONSUMER STATED THE BOILER WAS DEFECTIVE. UPDATED 07/16/08