NHTSA Complaint #10227013 — 2008 DODGE AVENGER

WE OWN A 2008 DODGE AVENGER. WE RECEIVED A RECALL LETTER (H07)CONCERNING AN ELECTRICAL WIRING PROBLEM THAT COULD CAUSE THE CAR TO CUT OFF WITHOUT NOTICE. WE CALLED THE LOCAL DEALERSHIP WHEN WE RECEIVED THE LETTER BUT THEY DIDN'T HAVE ANY INFORMATION ABOUT IT AND SAID THEY WOULD NOTIFY US WHEN THEY RECEIVED INFORMATION. WE NEVER GOT A CALL FROM THEM. WE EXPERIENCED THE CAR CUTTING OFF ON SEVERAL OCCASIONS BUT NEVER WHEN IT WAS A DANGEROUS SITUATION. ON SATURDAY, MAY 3RD, 2008 AT 7PM IN THE EVENING MY SON WAS DRIVING THE CAR AND WAS BRAKING TO STOP AT AN INTERSECTION AND THE CAR CUT OFF CAUSING HIM TO LOSE ALL POWER STEERING AND POWER BRAKES. HE ATTEMPTED TO SWERVE TO AVOID HITTING THE CAR IN FRONT OF HIM BUT WAS UNABLE TO TOTALLY MISS THE CAR. HE HIT THE CAR IN FRONT OF HIM BECAUSE THE CAR WAS TOO HARD TO STEER AND BRAKE DUE TO LOSS OF POWER. AFTER THE ACCIDENT WE CONTACTED DODGE AND OUR LOCAL DEALERSHIP ONLY TO BE TOLD THAT OUR CAR IS NOT INVOLVED IN THE RECALL. SOME 2008 AVENGERS ARE INVOLVED BUT ACCORDING TO OUR VIN THEY TELL US OUR CAR IS NOT INVOLVED. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I DON'T KNOW WHY OUR CAR IS NOT INVOLVED IN THE RECALL BECAUSE WE HAVE EXPERIENCED THE PROBLEMS THAT THE RECALL NOTATED. WE WOULD LIKE THE RECALL TO BE REEVALUATED AND OUR CAR AND POSSIBLY OTHER 2008 AVENGERS BE INCLUDED IN THE RECALL. ONCE THE BODY WORK IS FIXED ON THE CAR, WE WILL TAKE IT TO OUR LOCAL DEALERSHIP AND HAVE THEM CHECK OUT THE PROBLEM. WE ARE AFRAID TO DRIVE THE CAR UNTIL WE KNOW THE PROBLEM HAS BEEN FIXED BECAUSE NEXT TIME THE ACCIDENT COULD RESULT IN INJURY OR DEATH. *TR