NHTSA Complaint #10226600 — 2006 HARLEY-DAVIDSON XL1200C

MY HARLEY DAVIDSON MOTORCYCLE WAS IN FOR SERVICE FOR A CLUTCH REPLACEMENT AND REPAIR AT WILDFIRE HARLEY DAVIDSON IN VILLA PARK IL.. AFTER A DISPUTE WITH DAMAGE THAT OCCURRED TO THE MOTORCYCLE DURING ITS SERVICE PERIOD I WENT TO PICK UP THE BIKE TO TAKE IT TO ANOTHER DEALER FOR PROPER REPAIRS AND A SECOND OPINION. UPON LEAVING THE PARKING LOT THE GEAR SHIFT FOOT CONTROL LEVER FELL OFF AND I ALMOST CRASHED THE BIKE. LUCKILY THE SAFETY TRAINING I RECEIVED FROM THE RIDERS COURSE I TOOK FROM THE IL DOT PAID OFF. NO MANAGER WAS AVAILABLE TO SPEAK WITH, AND I WOULD LIKE TO ENSURE THAT ANY PATRON OF WILDFIRE HARLEY DAVIDSON NEVER HAS TO HAVE THEIR SAFETY JEOPARDIZED. POOR QUALITY CONTROL AND IMPROPER RELEASE OF A VEHICLE WHICH IS UNSAFE TO OPERATE WHEN, HAVING BEEN TOLD THE REPAIRS WERE COMPLETE IS INEXCUSABLE AND I AM LUCKY TO NOT HAVE BEEN INJURED OR KILLED. *TR