NHTSA Complaint #10226480 — 1996 FORD EXPLORER

TL*THE CONTACT OWNS A 1996 FORD EXPLORER. WHILE SITTING IN THE DRIVER'S SEAT OF THE VEHICLE, THE SEAT SPONTANEOUSLY COLLAPSED BACKWARDS. THE CONTACT CALLED A DEALER AND A TECHNICIAN STATED THAT HE WOULD HAVE TO REPLACE EITHER THE RECLINER BOLTS OR THE SEAT ASSEMBLY AT HIS EXPENSE. THE MANUFACTURER STATED THAT THERE WAS A RECALL FOR THE RECLINER BOLTS, BUT HIS VEHICLE WAS NOT INCLUDED BECAUSE IT WAS MANUFACTURED AT A DIFFERENT PLANT. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE IT WAS A RECALL FOR THE SAME MODEL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.