NHTSA Complaint #10226398 — 2001 FORD TAURUS

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT HAD TO HAVE THE BLOWER RESISTOR REPLACED IN HER VEHICLE BECAUSE THE AIR WOULD ONLY BE DISTRIBUTED IN HIGH AMOUNTS. SEVERAL WEEKS LATER, THE KNOB FAILED AGAIN AND A REPRESENTATIVE FROM THE DEALER STATED THAT WATER WAS LEAKING IN THE VEHICLE THROUGH THE ENGINE, WHICH LED TO THE BLOWER RESISTOR FAILURE. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE CONTACT STATED THAT SHE CAN HEAR WATER ENTERING HER VEHICLE IN RAINY WEATHER CONDITIONS. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY: WINDSHIELD). SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 147,579.