NHTSA Complaint #10225897 — 2000 JEEP CHEROKEE

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD SHUTTERING NOISE COMING FROM THE VEHICLE. THIRTY MINUTES LATER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO A DEALER AND A REPRESENTATIVE STATED THAT THE COIL BURNED AND THE ENGINE HAD EXCESSIVE CARBON. THE ENGINE WAS CLEANED OUT AND THE COIL WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR WAS MADE, THE VEHICLE FAILED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CYLINDER CRACKED FROM EXCESSIVE HEATING. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.