NHTSA Complaint #10225885 — 2002 CHEVROLET SONOMA LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10225885
Vehicle	2002 CHEVROLET SONOMA
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	October 13, 2005
Date Filed	April 28, 2008
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2002 CHEVROLET SONOMA. THE CONTACT STATED THAT THE PLASTIC HANDLE ON THE REAR DRIVER SIDE DOOR HAS FAILED ON THREE DIFFERENT OCCASIONS. THE DEALER REPLACED THE DOOR HANDLE AT THE OWNER'S EXPENSE. AFTER THE FAILURE, THE CONTACT WAS UNABLE TO OPEN THE DOOR FROM THE EXTERIOR OR INTERIOR OF THE VEHICLE. THE DEALER IS UNABLE TO EXPLAIN WHY THE HANDLE CONTINUES TO FAIL. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 42,000.

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